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web-based helpdesk software for any size organization



Option(a): 20 User Edition, We host and support your copy

i.e. your copy of the HelpDesk Pro application and databases is hosted by us on our web servers. [see details further down if you host on your web server]

Select & Go to checkout page

'HelpDesk Pro' 20 User Edition - just $29/month, paid annually in advance

Full annual subscription price is just $29/month = TOTAL $348 per annum

No contracts - you can cancel at any time. Our unconditional, no-questions-asked, money-back guarantee policy applies. Should you for any reason decide that your company no longer has a need for the application, we will cheerfully pro-rata refund hosting and support costs for those months of the term that are unused.
We host your copy of HelpDesk Pro on our servers in our secure hosting environment.
Limited to 20 Users. When calculating how many 'Users' there will be of the HelpDesk Pro application, your HelpDesk Staff/Operators are considered 'Users' as are your 'clients' who you make it available to. You can upgrade at any time to the Professional Edition (Unlimited Users).
All prices in US$   This is a web-service application and no product is physically shipped.
Our software is licensed to you on an annual subscription basis.

Subscription Fee for 20 User Edition - $29/month, paid annually

The $29/month fee is paid annually in advance and covers all charges for hosting and serving the application from our data center and all support services (excluding customization or the like).



Option(b): Professional Edition, Unlimited Users, We host & support your copy

i.e. your copy of the HelpDesk Pro application and databases is hosted by us on our web servers. [see details further down if you host on your web server]

Select & Go to checkout page

'HelpDesk Pro' Professional Edition - just $59/month, paid annually in advance

Full annual subscription price is just $59/month = TOTAL $708 per annum

No contracts - you can cancel at any time. Our unconditional, no-questions-asked, money-back guarantee policy applies. Should you for any reason decide that your company no longer has a need for the application, we will cheerfully pro-rata refund hosting and support costs for those months of the term that are unused.
We host your copy of HelpDesk Pro on our servers in our secure hosting environment.
No limit to the number of Users, whether 'Clients' or 'Operators' - $59/month is the full subscription price.
All prices in US$   This is a web-service application and no product is physically shipped.
Our software is licensed to you on an annual subscription basis.

Subscription Fee for Professional Edition - $59/month(paid annually) - unlimited users

The $59/month fee is paid annually in advance and covers all charges for hosting and serving the application from our data center and all support services (excluding customization or the like).


Option(c): Self-Host Edition, Perpetual license, Unlimited Users, You host your copy

i.e. your copy of the HelpDesk Pro application and databases is hosted by you on your web server. The license is 'perpetual' and no further annual fees apply. [see details above for option for us to host on our web servers]

Select & Go to checkout page 'HelpDesk Pro' Self-Host Edition $2,859 [once-off charge]


No limit to the number of Users, whether 'Clients' or 'Operators'.
All prices in US$   All product delivered electronically via web, no product physically shipped.
Perpetual licenses apply for the 'You Host' options and there are no on-going fees.
Included in the price is a setup charge of $859. This charge is to cover third party product license fees and setup costs which we incur when the runtime is installed on your server. This $859 fee is non-refundable. [see this note about the barcode feature if you intend to host.]
Our 90 day unconditional, no-questions-asked, money-back guarantee policy applies. Up until 90 days, should you for any reason decide that your company no longer has a need for the application, we will cheerfully refund all fees - less the setup fee.


2CheckOut.com Inc. (Ohio, USA) is an authorized retailer of goods and services provided by Simply amazing software.

Payment options are:
1) On-line by credit card [Visa, Mastercard, American Express, Discover, JCB, Diners].
2) Payment by digital check on-line is possible if you have a US bank account.


If you would like us to send you a Quotation or Invoice, e-mail us with the following details: