Purchasing Support credits and SMS Call credits for HelpDesk Pro
Support Credits:
[Support is included in the hosting fee for the '20 User Edition' and the
'Professional Edition'.
Support for the 'Self-Hosted Version' is free for the initial 90 days following
purchase, thereafter by way of Support Credits.
Support credits are $55 each - a support issue may warrant more than just
one credit being spent, and that is purely based on the amount of our time
and resources used. You must pre-purchase support call credits.]
Support Credits - $55 each, pre-purchase as many as you need.
ANNUAL RENEWAL: 20 User Edition, We host and support your copy
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Annual Renewal fee 'HelpDesk Pro' 20 User Edition
annual hosting at $29/month ($348/annum)= TOTAL $348
No contracts - you can cancel at any time. Our unconditional, no-questions-asked,
money-back guarantee policy applies. Should you for any reason decide that
your company no longer has a need for the application, we will cheerfully
pro-rata refund hosting and support costs for those months of the term that are unused.
All prices in US$ This is a web-service application and no product
is physically shipped.
Our software is licensed to you on an annual subscription basis.
ANNUAL RENEWAL: Professional Edition, Unlimited Users, We host & support your copy
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Annual Renewal fee 'HelpDesk Pro' Professional Edition
Annual hosting at $69/month ($828/annum)= TOTAL $828
No contracts - you can cancel at any time. Our unconditional, no-questions-asked,
money-back guarantee policy applies. Should you for any reason decide that
your company no longer has a need for the application, we will cheerfully
pro-rata refund hosting and support costs for those months of the term that are unused.
All prices in US$ This is a web-service application and no product
is physically shipped.
Our software is licensed to you on an annual subscription basis.
UPGRADE: 20 User Edition to Professional Edition, Unlimited Users, We host & support your copy
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Upgrade fee to 'HelpDesk Pro' Professional Edition
TOTAL $828 [includes a full year hosting]
No contracts - you can cancel at any time. Our unconditional, no-questions-asked,
money-back guarantee policy applies. Should you for any reason decide that
your company no longer has a need for the application, we will cheerfully
pro-rata refund hosting and support costs for those months of the term that are unused.
All prices in US$ This is a web-service application and no product
is physically shipped.
Our software is licensed to you on an annual subscription basis.
Additional SMS Call Credits (20 Call Credits are included with product)
:
[More you buy, cheaper they are - up to 20% discount applies.]
1000 SMS Call Credits - $80.00
2000 SMS Call Credits - $150.00
5000 SMS Call Credits - $350.00
2CheckOut.com
Inc. (Ohio, USA) is an authorized retailer of goods and services provided
by Simply amazing software.
Payment options are:
1) On-line
by credit card [Visa, Mastercard, American Express, Discover, JCB, Diners].
2) Payment by digital check on-line is possible if you have a US bank account.
If you would like us to send you a Quotation or Invoice, e-mail us with the
following details:
- What you are purchasing and cost - i.e. what option you have decided on
- Name & address to make out the Invoice to
- E-mail address we are to send Invoice to (the Invoice will take the form of a HTML e-mail)

